Running a financial analysis service means we need certain information to actually help you. Here's what we gather and why it matters.

Personal Details You Provide

When you sign up or contact us, we collect basic information:

• Name and contact details (email, phone number)
• Business information if you're representing a company
• Payment and billing information for our services
• Financial documents you upload for analysis

Technical Information We Gather Automatically

Like most websites, we collect some technical data when you visit:

• IP address and general location data
• Browser type and device information
• How you navigate through our site
• Session duration and pages visited

We're not in the business of collecting data for its own sake. Everything we gather serves a specific purpose for providing our financial analysis services.

Primary Service Delivery

• Processing and analyzing financial statements you submit
• Generating reports and insights based on your data
• Communicating results and recommendations back to you
• Managing your account and service subscriptions

Business Operations

• Processing payments and maintaining billing records
• Responding to your questions and support requests
• Sending important updates about our services
• Meeting legal and regulatory requirements in Australia

We occasionally send educational content about financial analysis trends, but you can opt out of these communications anytime. Service-related messages (like "your report is ready") are essential and can't be disabled while you're using our platform.

The Australian Privacy Act 1988 and Australian Privacy Principles guide how we handle your personal information. We process your data under several legal grounds:

We don't sell your information. Period. But we do work with some carefully selected partners to run our business.

Service Providers We Work With

• Cloud hosting providers for secure data storage (Australian-based servers)
• Payment processors for handling transactions
• Email service providers for communication
• Analytics tools to understand how people use our platform

All these partners are bound by strict confidentiality agreements. They can only use your data to provide their specific service to us, nothing else.

Legal Disclosures

Sometimes we're legally required to share information with:

• Australian Taxation Office when required by law
• ASIC or other regulatory bodies during investigations
• Law enforcement with proper legal authorization
• Courts when subject to valid legal proceedings

Financial data deserves serious protection. Here's what we do to keep your information secure:

• 256-bit SSL encryption for all data transmission
• Encrypted storage for financial documents at rest
• Multi-factor authentication for staff access
• Regular security audits and penetration testing
• Strict access controls - team members only see what they need
• Automated backup systems with encrypted redundancy
• Incident response procedures if something goes wrong

Our servers are located in Australian data centers that meet ISO 27001 standards. We've chosen Australian providers specifically to keep your data under Australian jurisdiction and privacy laws.

That said, no system is completely invulnerable. If we ever experience a data breach that affects your information, we'll notify you within 72 hours and tell you exactly what happened and what we're doing about it, as required by the Notifiable Data Breaches scheme.

Under the Australian Privacy Act, you have several rights regarding your personal information. We've made it straightforward to exercise them.

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide it in a commonly used electronic format within 30 days. There's no charge unless the request is particularly complex or repetitive.

Correct Inaccurate Information

Found an error in your account details? You can update most information directly through your account dashboard. For other corrections, email us at info@limovensaria.com with the specific changes needed.

Request Deletion

You can ask us to delete your account and associated data. We'll comply within 60 days, though we may need to retain certain records for legal or regulatory purposes (like tax documentation for seven years).

Restrict Processing

In some situations, you can ask us to temporarily stop processing your data while we resolve concerns you've raised about accuracy or processing purposes.

Data Portability

You have the right to receive your data in a structured, machine-readable format and transfer it to another service provider if technically feasible.

Object to Processing

You can object to our processing of your data for marketing purposes anytime. For other processing activities, you can object if you believe we don't have a legitimate basis.

We don't keep your information forever. Here's how long different types of data stick around:

When retention periods expire, we permanently delete data using secure erasure methods. For some records we're legally required to keep, we move them to secure archival storage with restricted access until the legal retention period ends.

We primarily store and process data within Australia. However, some of our service providers have infrastructure in other countries with strong privacy protections.

If your data is transferred internationally, we ensure:

• The receiving country has adequate privacy protections
• Contractual safeguards are in place (Standard Contractual Clauses)
• Data remains encrypted during transfer and at destination
• We maintain the right to audit third-party compliance

You can request details about where your specific data is stored by contacting our privacy team.

We use cookies and similar technologies to make our platform work properly and understand how people use it.

Essential Cookies

These are necessary for the site to function. They remember your login session and security preferences. You can't disable these without breaking the platform.

Analytics Cookies

We use these to understand which features people use most and where they encounter problems. This helps us improve the service. You can opt out of analytics tracking in your account settings.

Preference Cookies

These remember your settings and customization choices. Disabling them means you'll need to reset preferences each visit.

You can manage cookie preferences through your browser settings, though blocking certain cookies might affect functionality. Most browsers let you reject third-party cookies while keeping essential first-party ones.

Our services are designed for business and professional use. We don't knowingly collect information from anyone under 18. If you're a parent who believes your child has provided us with personal information, contact us immediately and we'll delete it.

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users by email at least 30 days before the changes take effect.

Minor updates (like clarifying existing practices or fixing typos) won't trigger notifications, but we'll always update the "Last Updated" date at the top of this page.

Continued use of our services after policy changes take effect means you accept the updated terms. If you disagree with changes, you can close your account before they become effective.

If you're unhappy with how we've handled your personal information, please contact us first so we can try to resolve it. We take complaints seriously and investigate thoroughly.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):